Introduction

This Privacy Policy describes how vSeeBox (“we”, “us”, “our”) collects, uses, stores and discloses your personal information when you visit our website, place an order, sign up for our affiliate program or interact with our services. This policy applies to all visitors, users and customers of our website. By accessing and using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide to us:

• Full name, email address, phone number
• Shipping address, billing address
• Payment information (we do not store full credit card details; payments are processed securely by our payment providers)
• Order history, product inquiries, support messages

We also automatically collect non-personal and technical information when you browse our site:

• IP address, device type, browser type and version
• Operating system, screen resolution
• Website pages visited, time spent on pages, referral source
• Cookies and similar tracking technologies data

How We Use Your Personal Information

We use your collected information for the following purposes:

1. Process, fulfill and ship your orders, handle returns and customer support.
2. Verify your identity and prevent fraudulent transactions.
3. Respond to your questions, support requests and affiliate applications.
4. Send order updates, shipping notifications and service-related emails.
5. Improve our website, products, user experience and marketing campaigns.
6. Advertising and Conversion Tracking We use Google Ads, Google Analytics 4 (GA4), and Awin affiliate tracking pixels on our website. These tools use cookies and similar technologies to collect visitor data, measure advertisement performance, track conversions, and serve personalized advertisements to you. Your browsing information may be shared with Google and Awin for advertising measurement purposes. You may opt out of Google personalized ads via your Google Account ad settings.

Sharing Your Information

We do not sell your personal information to third parties for marketing purposes. We may share your data only with trusted service providers necessary to operate our business:

• Payment processors (Stripe, PayPal) to complete payment transactions.
• Shipping carriers to deliver your purchased products.
• Analytics and advertising partners including Google and Awin for conversion tracking, advertisement measurement and marketing optimization.
• Cloud hosting and website service providers to maintain our website.
• Law enforcement bodies if required by applicable law, court order or legal request.

Cookies

Our website uses cookies. Cookies are small text files saved on your device to remember preferences, analyze website traffic and support advertising tracking. You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality and prevent order tracking or advertising conversion measurement.

Your Rights

If you are a resident of California or other applicable regions, you have the right to:

1. Request access to the personal data we hold about you.
2. Request correction of inaccurate personal information.
3. Request deletion of your personal data.
4. Opt out of sale or sharing of your personal information for targeted advertising.
5. Withdraw consent for data processing where consent was previously given.

To submit a data request, contact us via the contact information listed below.

Data Security

We implement reasonable technical and organizational security measures to protect your personal information against unauthorized access, loss, alteration or disclosure. However, no internet transmission or electronic storage method is 100% secure, and we cannot guarantee absolute security of your data.

Children’s Privacy

Our website and products are intended for adults. We do not knowingly collect personal information from children under 13 years old. If you believe we have collected data from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last Updated” date. Continued use of our website after changes means you accept the updated policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us: Email: contact@vseeboxtvusa.com WhatsApp: +1 945 376 7722